Metro PCS Pay Bill


Metro by T-Mobile, also known as MetroPCS, is an American telecommunication company that provides voice and data services. MetroPCS facilitates customers with different payment options for its data plans. Here you will find all the ways to pay the Metro by T-Mobile bill online or offline.

myMetro App
Express(as Guest)
Auto-Pay
By Phone
In-Store
By Mail

6 Ways to Pay Metro by T-Mobile(MetroPCS) Bill

Below are all the ways to pay Metro by T-Mobile phone & internet bills, including online via the app, express, auto-pay, phone, store, or mail.

Pay via myMetro App


The MYMetro mobile application is the most convenient way to pay the Metro by T-Mobile bill. The app, along with other features regarding the company’s services, provides a quick bill payment method. It is free to download, and the payment process takes 2 hours. Users will receive the e-bill statement right in their email inbox or the app invoice section.

Android
iOS

Express (Pay as a Guest)

The express payment system allows you to pay your Metro PCS bill without logging into an account. It’s perfect for:

  • People who forgot their login info
  • Those paying a bill for someone else
  • Customers who prefer not to create an online account

Steps to Pay Metro PCS Bill as a Guest

Follow these simple steps:

  1. Go to: https://www.metrobyt-mobile.com/guestpay/landing.
  2. Enter your Metro by T-Mobile phone number.
  3. Press next to get the Verification code on your Metro phone number.
  4. Enter the Verification pin and you will be signed in.
  5. Go to the payment section and pay the bill.
An online form for Metro PCS pay bill as guest.

Benefits:

  • Saves time by providing quick access via phone number.
  • Secure method to pay bills on public Wi-Fi hotspots and computers.
  • In a situation, where you have lost the account ID/number you can pay the bill as a guest.

Note: If you face any problems during the login process, contact Metro by T-Mobile’s customer service.

Auto-Pay

Set up autopay to automatically pay your monthly bill in advance and save yourself from late fee penalties. It automatically pays the bill online 3 days before the due date through the preferred payment method, i.e. bank account or debit/credit card. There are no extra charges for activating Auto-Pay.

You can enable Auto-Pay by:

  • Logging into your online account
  • Calling customer care
  • Visiting a nearby Metro by T-Mobile store

Pay by Phone

To pay your MetroPCS bill over the phone, dial *611 or call Metro customer care at 888-863-8768 from your Metro phone. Please note that there is a $5 fee for paying the bill by phone, and the payment is processed immediately.

Note: Using a credit or debit card may incur additional charges besides the processing fee.

In-Store Payment

If you prefer to pay in person, visit any nearby Metro store. A processing fee of $5.00 will be charged, and payments typically take about 2 hours to process. This method is recommended for customers who prefer to pay in person and want to receive instant confirmation.

To find a store near you:

  1. Visit the Official Store locator.
  2. Enter your zip code or city and state.
  3. Choose the nearby store for your visit.

Remember to bring your phone number and a valid form of payment (cash, credit card, or debit card).

By Mail

Customers can also pay by mailing a check to METRO by T-Mobile. The account number should be written on the check and sent to the address provided below:

Metro by T-Mobile,

P.O Box 5119,

Carol Stream, IL 60197-5119.

Pay Metro by T-Mobile Bill with Debit Card

You can use your debit card to pay using all online and offline methods except for check payments. Therefore, we have decided to share some information about the issues and tips you should keep in mind when paying the Metro by T-Mobile phone bill with a debit card.

Tips for Debit Card Payments:

  • Make sure you have enough money in your account to cover the bill
  • Double-check that you’ve entered your card details correctly
  • Keep your receipt or confirmation number as proof of payment

What If Your Payment Doesn’t Go Through?

Sometimes, debit card payments might not work. This could happen if:

  • There’s not enough money in your account
  • You entered the wrong card information
  • Your card is expired

If this happens, try these steps:

  1. Check your bank account balance
  2. Make sure your card isn’t expired
  3. Double-check that you entered all the information correctly
  4. If you’re still having trouble, call customer service at 611 from your Metro by T-Mobile phone or 1-800-922-0204 from any other phone

Need Help or Have a Complaint?

For any issues or complaints regarding Metro by T-Mobile bill services, contact customer support at 1-888-863-8768 or visit the nearest store. You can also use the following alternative numbers:

  • 611 from your Metro by T-Mobile phone (free)
  • 1-800-922-0204 for general inquiries
  • 1-877-294-6804 when calling from a landline or another carrier
Metro by T-Mobile old sim card showing the customer care number for bill payment & other queries.